• The & Always bracelet is a very special 14k solid or gold filled chain sized just for you and welded permanently onto your wrist.

  • Your bracelet will not have a clasp and is meant to stay on always and forever.

  • The chain is delicate and if needed can be removed by snipping with a pair of scissors at any time. Cut the ring that attaches the chain together to avoid damage.

  • Do not fret, if there is no significant damage to the chain we are happy to reweld your bracelet. Re-welds cost $10, please keep in mind this service is only provided to customers who have purchased a chain directly from us.

  • We are always adding new charms to our inventory and totally understand if you fall in love with a charm after you have had the bracelet lasered on. We are happy to provide this service to you for the cost of the charm.

  • Not a problem. TSA does not ask you to remove fine jewelry, so you'll be able to take your permanent jewelry with you on all your adventures!

  • Please discuss this with your care provider. You may be required to remove your jewelry during medical procedures, X-Rays or MRI’s.

  • Please check out our calendar page, social media accounts or sign up for the mailing list. We keep open studio hours in our Ithaca location and have pop up events throughout the finger lakes region.

  • Please book your appointments! When an appointment is booked in advance you are able to select your preferred time slot and chain style, which will be held for you on the day of service. Appointments are for 1 person so please book slots according to your group size.

    Looking for a last minute appointment on a studio day? Send us a DM or email and we will do our best to accommodate

  • Yes! You can purchase a gift certificate here

  • We estimate about 15 minutes to select your chain, get a custom fit and have the chain lasered onto your wrist.

  • It is quite a thrill! After the chain has been sized and fit to your wrist, we use our laser welder to zap the chain closed. There will be a tiny but very bright spark and then it's all done.

  • Absolutely! Our laser welding team loves to collaborate on events and parties. We would be thrilled to connect with you and chat about the fun details to make the occasion extra special.

  • We are careful to select only the highest quality chains that does not damage easily. That being said, these are delicate styles that should be handled with care.

  • Yes! The minimum age is 10, and anyone under 16 needs to be accompanied by an adult.

  • As this is a personalized, made to order piece, we do not offer refunds on this product. If you have any queries or concerns please feel free to email our customer care team

  • Yes, but please be aware that anklets and necklaces are much more likely to get snagged, stretch, or break. Wear at your own risk.

    Please send us an email if you’re thinking about it.

  • Prefer white metal? No problem. We provide a 14k white gold option.

    And Always intends to only provide the highest quality materials for our permanent jewelry.

    All of our chains are 14k solid gold or gold filled and do not tarnish.